Frequently Asked Questions
How long will it take for my order to arrive?
Most orders will arrive within 1-2 business days.
What is the return policy for items purchased ?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders
How do I contact customer service?
You can contact our customer service team by emailing firstname.lastname@example.org or by whatsapp on +1(415) 888-0449. Our customer service team is available Monday-Friday, 9am-5pm .
Can I cancel or change my order after it has been placed
If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that it will be possible to make changes to an order once it has been placed.